Dear Valued Client,
Please note the following important information
HARD COPY PROOF SAMPLE:
- In our strive to better our service, we decide to streamline our procedures.
- In future, we will e-mail you, your logo proof samples of – business cards, flyers, posters, calendars, ect.
- If you are 100% satisfied, *please print sample, *approve by signing it off *email signed copy back to us.
- If the client prefer to see a hard copy sample, we will design & print one that you can be collect and sign off at our
premises.
- If all other terms & conditions, as per quotation is followed and payments is done, the email proof or hard copy signed off sample , will be an agreement that you are 100% satisfied and we can commence with your bulk branding order.
COST OF SAMPLES:
- Heat Press sample is FREE of charge x1, lay out fee only payable when sample is approved and is included in the 80% deposit payable after quotation is excepted and sample has been signed off.
- Embroidery Sample have to be digitized and if you need an embroidery sample the digitizing fee have to be paid upfront before embroidery sample will be maid – cost depends on the size, stitching & colour of logo
PAYMENT AND ORDER OF CLOTHING:
- All deposit payments for clothing must be done on the Thursday of each week, for order to be placed on Fridays before 10h00 from head office in Johannesburg.
- Collection of clothing from our supplier will be on a Monday’s after 15h00 and then we start with the bulk branding.
- If you miss your payment on Thursday you will miss out on that weeks order and have to wait till the following Thursday
- Please make sure, especially for the clients that want orders in a short notice period that you pay on time.
PROCEDURE FROM BEGINNING TO END:
- Quotation from New Look Branding
- Accepting quotation
- Deposit payment = clothing 80% (after sample) = paper advertising 50% (before sample)
- Logo Samples made
- Samples will be mailed to you, if there is any changes, we will do the corrections.
- If client request hard copy sample, sample need to be sign off at New Look Premises
- Sample accepted
- The 20 % outstanding balance must be paid into our bank account day before collection or in cash on day of collection.
- Paper advertising, outstanding balance 50% before bulk print will commence.
- 14 days AFTER clothing collection date at our suppliers till delivery of clothing / gifts / flags / boards etc
- 7 Working days for paper advertising after all payments & procedures has been followed – business cards, flyers / calendars etc
Thank You
Regards
Bianca & Riaan Pienaar
(Owners)
